The ISO committee on consumer policy (COPOLCO) proposes to develop an ISO standard about “Guidelines for organizations to increase consumer understanding of online terms and conditions”. The scope of the proposed standard would be : « Specification of guidance to the providers of goods, services and digital content on the clear design and presentation of online terms and conditions to maximise consumer understanding and reduce detriment. »

Sorry, this article is reserved for members of Agoria. If you already have your login details, enter them here and read on.

Your company is a member of Agoria? Request your login to access all the content published on our website. Fill in the form.
Your company is not a member of Agoria? Discover the many benefits of Agoria membership here.